Service Restriction Policy
Service Restriction Policy

This English translation is provided for convenience only. The Korean version is the official text, and in case of any discrepancy, the Korean version prevails.

If a user violates the Terms of Service or the Operation Policy, or engages in conduct deemed inappropriate — such as causing financial, physical, or emotional harm to other users or to ZILM — the use of all ZILM features and services, including running the app, may be temporarily or permanently restricted.

  • Login restriction Access to the service is restricted for a certain period or permanently.

  • Content creation restriction Creating, editing, or deleting posts, comments, reviews, etc. may be restricted.

  • Chat restriction Access to the chat service is restricted for a certain period or permanently.

  • Sign-up restriction Attempts to sign up with a mobile phone number that has a history of service suspension may be restricted.

Sanction Levels and Criteria

ZILM imposes sanctions in stages according to the criteria below, comprehensively considering the nature, intent, repetition, and degree of harm of the violation.
If the same or similar violations are repeated, sanctions of a higher level may be applied by skipping the stages above. Users who are permanently suspended are restricted from re-registering.

  • 1st violation: warning and deletion or restriction of exposure of the relevant content

  • 2nd violation: 7-day suspension

  • 3rd violation: 30-day suspension

  • 4th violation: permanent suspension

Conduct Subject to Immediate Permanent Suspension

The following serious violations are subject to immediate permanent suspension regardless of the number of violations, and may be reported to the relevant authorities.

  • Soliciting, arranging, or advertising prostitution or paid dating

  • Fraud involving demands for money (including romance scams)

  • Acts harmful to children and adolescents, and distribution of illegally filmed material

  • Trading or distributing goods or information prohibited by law, such as narcotics

  • Stealing or misappropriating another person's account or personal information